FAQ

What kind of appointments or consultations do you offer?

We do offer 4 types of appointments: regular made-to-measure appointment, wedding outfit appointment, on location service at your home or office or an orientation. This can be in store or online.

Can I just drop by the Nassau showroom or do I need to make an appointment?

Preferably we work with appointments being made due to the fact we can prepare for it. This also works better because we’re also measuring and fitting on location often so the showroom isn’t occupied. Of course, if we’re in the showroom, just come in and we can sit down.

I would like to bring a friend to the appointment, is that possible?

Of course, it is possible to bring a friend or partner to your booked time. If he would like to be measured as well, please let us know in advance. If you’re taking more than 3 people to the appointment, let us know before because of limited space.

What is the price of a Nassau suit?

Starting prices you can find on our ’Suits’ page. Our starting price for a full made-to-measure suit is €698,00

What is the price of a Nassau shirt?

Starting prices you can find on our ’Shirts’ page. Our starting price for a full made-to-measure shirt is €158,00

What is the normal delivery time?

Normal delivery time for most of our items is around 3-4 weeks. Handmade suits and shirts take one week longer.

Which delivery options do I have?

You can either pick it up or we send it to your preferred location. Delivery in person is possible after consultation.

Can I return a Nassau made-to-measure item?

Made-to-measure items can not be returned.

My old Nassau item doesn’t fit me anymore. What do I need to do?

Reach out, we’ll check accordingly and will find a solution.

How long does a Nassau item last?

This depends on the times you wear it, how long you have it and what the more ‘wear and tear’ spots are on the product. It also has to do with the chosen fabric.

How do I maintain the products in the best way?

If you take care of your items and not taking your suits, jackets and shirts to the dry-cleaner all the time you’re doing a good job. Find more info on our Garment Care page in the footer.

How do I contact the Nassau customer care?

Reach out via email on info@nassautailors.com

How do I receive the latest information about Nassau Tailors

Subscribe to our newsletter via the pop-up or in the footer of this page. If this doesn’t work for you send us an email at info@nassautailors.com

What are the shipping possibilities and what are the charges?

We ship your item for free in The Netherlands. To other countries we’ll invoice you the exact shipping amount. Email on info@nassautailors.com for more info.

How long does the made-to-measure process take?

The measuring itself differs from product to product but a suit regularly take around 20-30 minutes to measure. A shirt roughly 10 min and the same for chino’s, denim and knitwear.

Can I shop made-to-measure items from remote?

Yes you can. This can be done via our Tailoring shop. If you want something outside this offer or a suit, jacket or trousers, reach out via email, telephone or whatsapp.

Can I provide my own fabric for a made-to-measure item?

For suits, jackets and trousers you can after our reviewing.